Refund Policy

Refund Policy

Last updated: April 16, 2025

Thank you for purchasing from Birth Toolbox. We are committed to delivering high-quality online learning experiences. Please read our refund policy carefully before making a purchase.

Digital Product Policy

Due to the digital nature of our products (online courses), all sales are final. Once a course has been purchased and access has been granted, we are unable to offer refunds, exchanges, or cancellations.

By completing your purchase, you agree to this policy and acknowledge that you will not be eligible for a refund once the course access details are delivered.

Exceptions (If Applicable)

We understand that certain circumstances may arise. If you believe you have a valid reason for a refund (e.g., you purchased the wrong course or were unable to access it due to a technical issue), please reach out to us within 7 days of your purchase.

All exception requests will be considered on a case-by-case basis and are not guaranteed. We may request additional information to evaluate your request.

Technical Issues

If you're experiencing trouble accessing your course or using the content, we’re here to help! Please contact us at alice@birthtoolbox.com, and we’ll do our best to resolve the issue promptly.

Unauthorized Use

Sharing course materials, login information, or distributing our content without permission is strictly prohibited and may result in revoked access without a refund.

Contact Us

If you have any questions about this policy, or believe you qualify for a refund under an exception, please contact us at: alice@birthtoolbox.com